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Watch Shop

Watch Shop

www.watchshop.com
What is your customer experience with Watch Shop?

Watch Shop Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Watch Shop has 1.1 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Never order from here", "Don’t buy anything from them there is zero customer service", "Don’t use them".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

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Kendon Ayb
map-marker London, England

Undelivered watch

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Phone number just hangs it's self up every time you ring i have just spent 900 pound and received nothing

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User's recommendation: Never order from here

Tibor Pzg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Bromwich, Sandwell

I lost my watches

Royal Mail delivered wrong parcel to my address with damage packing and they done there own packaging when the delivered,, and there is no watches,, they said you have to contact ur seller

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Ansuya R Lmh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order not delivered

Can I please get an update on my order as I am unable to track it? I can't seem to access my account and there is no way I am able to get an update.

I've used the chat service, but it doesn't provide me with any information.

I placed my order on Monday and there is no sign of any update yet. Could you please let me know when the delivery is?

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Preferred solution: Update on order

Leoni Uyk
map-marker Cornwall, Cornwall

Loss of order

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Updated by user Dec 20, 2024

Heard nothing about my lost order

Original review Dec 19, 2024

Ive heard nothing from you despite emails, I will take the matter further if I do not get a response urgently

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Bluma Grj
map-marker Darlington, Darlington

Trouble returning a package

I have been unable to return a package, the website wont recognise my email, and when I have asked for a password reset it doesnt work, I have filled in an online form no one has replied and I cannot get connected on the phone number

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Resolved
Derek O Qoq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southport, England

Resolved: Order not delivered

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Updated by user Jul 04, 2024

Company fixed the issue and I have been provided with apology. It took 5 weeks to get a refund. After trying many ways to contact the company I eventually did it through their Facebook page, a letter & Trustpilot

Original review Jun 04, 2024

I still have not received my order that was due to arrive over a week ago now. Apparently according to Evri, the courier company, the package has gone missing.

So in order for me to get a refund I need to contact Watchshop but this seems to be impossible because there is no phone number.

If I want to contact them through the online refund form I must have the order number which I dont have because they have never given me one. So I have tried to email them from an email address I found on their Facebook page but have not had any reply!!!

Very angry!!!

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Loss:
$100
Cons:
  • Zero customer service

Preferred solution: Full refund

User's recommendation: Don’t buy anything from them there is zero customer service

Mrinmoy M Wsl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They give me worng product.i also email tham but ther not reply my mail.so this is very bad company

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Contains 2 confidential files for company representatives

They gave me the wrong product. I also emailed them, but nobody replied to my email.

I cannot suggest anyone buy from this company for any kind of watch. Sad Sad Sad Sad

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Loss:
$1350

Preferred solution: Full refund

Derek O Qoq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dunstable, Central Bedfordshire

Order not delivered

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Cant contact watch shop regarding my order because there is no phone number and I cant contact them online because I dont have an order number because I didnt get a confirmation email and the money has come out of my bank!!!

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User's recommendation: Don’t use them

Anonymous
map-marker Bristol, Bristol

Need invoice for order No WSGB0057867****

I HAVE RETURNED WATCH BUT ROYAL MAIL LOST IT. I NEED INVOICE TO CLAIM AMOUNT OF WATCH. PLEASE SEND ME INVOICE AS I LOST IT SOMEHOW.

THANKS

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Anonymous
map-marker Glasgow, Glasgow City

Fixing

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Watch is in for repair and I cant get a hold of anyone to see whats happening to it

Every phone number I try guys me off

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Anonymous
map-marker Manchester, England

Wrong, item deliver

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Still am waiting for my reply but no answer today am going to police station to complain I dont understand I pay 5£ deliver to Royal mail but I received item Evri why.so disgusting, I just open the my package, then I find something else watch shop cant do anything its my points is I lost my money I lost my watch and there thinking Im a fraud. This is not fair

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